Note to Inspector: Please read ALL of the following instructions before proceeding.
The basic functionality in the Farmers RCT system works similar to the H&S system.
You will need to "ctrl-click" the link below to begin.
When you ctrl-click the link, your browser will open a new tab.
Use the Farmers RCT credentials that were emailed to you by the H&S Office staff to log into the Farmers RCT system.
=========== Farmers Photo Upload Instructions =========
Watch this tutorial video showing you how to login, locate the case
you're working on and then upload photos to the case. Then follow
along with the text instructions for this process below.
This video was originally developed for Markel inspections that use RCT,
but everything works the same way within the Farmers RCT system.
======================================================
Once in the RCT system, click the 
tab.
Then click the blue number link to the left of the Insured Name that you are working on.
Once inside the case, you will be on the 
page.
Upload your photos first. At the top of the page, click the 
tab. Then click 
, select the files you want to upload, and click
.
The report forms are located on the left. Each form has sections you can skip to. Please complete all of the sections/forms in a similar way as you completed the forms in our system.
Remember: When you are done with each section, click the 
button to save your progress (just as you would "click" 
periodically in our system).
When all forms are , photos are uploaded and labeled, and recs added, click on the 
tab again.
Please be sure the following steps have been completed before sending your report to QA!
Ctrl-Click to view these areas on the survey
- You must provide an email address for the Survey Contact Email field.
- Call logs must be filled in on BOTH LC360 and Farmers website.
- You must enter your name in the Vendor Rep Name field.
- You must enter the Survey Date in the Day/Month/Year format
- You must address any special attention items in the Special Attention Comment Response field. If there are no special attention items, an N/A response is fine.
- Admin, Onsite, Report and Travel Time related questions must all by "0".
To move the case forward to QA (quality assurance), click the 
dropdown menu and change the status to 
, then click the 
button to the top right.
Close the RCT browser tab to go back to the H&S browser tab (to the H&S case where you started).
Click on the Carrier Instructions - Farmers Business Instructions form and answer the questions at the bottom, then click 
on the top left.
Now, "click" 
in the H&S system to complete the inspection.
If you have any additional questions about the RCT system or the inspection, please call the office.
The office number is (908) 850-4110.