Carrier Instructions - Markel

  • Inspection

  • Note to Inspector:   Our customer, Markel Specialty, has just started using a new system, RCT. 

    Please read ALL of the following instructions before proceeding.

    The basic functionality in the Markel RCT system works similar to the H&S system.

    You will need to "ctrl-click" the link below to begin.

    When you ctrl-click the link, your browser will open a new tab. 

    Use the Markel RCT credentials that were emailed to you by the H&S Office staff to log into the Markel RCT system.

    Markel RCT System Login Page

    ===========  Markel RCT Photo Upload Instructions  =========

    Watch this tutorial video showing you how to login, locate the case
    you're working on and then upload photos to the case. Then follow
    along with the text instructions for this process below.

    ======================================================


    Once in their new system, click the Text

Description automatically generated  tab.
    Then click the blue number link to the left of the Insured Name that you are working on.

    Once inside the case, you will be on the  page.

    Upload your photos first. At the top of the page, click the Graphical user interface, text, application, email, website

Description automatically generated tab. Then click   , select the files you want to upload, and click.

    The report forms are located on the left. Each form has sections you can skip to. Please complete all of the sections/forms in a similar way as you completed the forms in our system. 

    Remember:   When you are done with each section, click the  button to save your progress (just as you would "click"   periodically in our system).

    When all forms are A picture containing shape

Description automatically generated, photos are uploaded and labeled, and recs added, click on the
     tab again.

    To move the case forward to QA (quality assurance), click the  dropdown menu and change the status to , then click the Graphical user interface, text

Description automatically generatedbutton to the top right.

    Close the Markel RCT browser tab to go back to the H&S browser tab (to the H&S case where you started).

    Click on the  form and answer the questions at the bottom, then click  on the top left.


    Now, "click"    in the H&S system to complete the inspection.

    Remember:  If you need additional (or fewer) "Cooking Supplement" forms or "Secondary Building" forms, please call the office before filling out any forms.

    If you have any additional questions about the Markel RCT system or the inspection, please call the office.

    The office number is (908) 850-4110.

    help
    help
    help